Glossary

Encryption Service Organization (ESO)

Any organization, individual or other entity that provides a service to STAR network members which include the following:

1. Using and loading encryption keys into authentication tokens, PIN pads and STAR Internet devices
2. Loading software for the purposes of data encryption into a STAR terminal or Internet device.
3. Providing support related to encryption services, including software updates re-programming, website programming and other related services.
4. Providing help desk support for STAR account holders, including help with Internet devices for use in the STAR network.

An ESO provides essential services for the use of encryption technology in protecting customer data. However, an Encryption Service Organization is not a member of the STAR network; it is a third party which provides the services listed above.