09 Oct Requesting a Hard Copy of Your Merchant Account Statements
Owning a business can be a lot more productive if you have merchant accounts that enable you to take credit card payments from customers. More and more business owners are realizing just how beneficial it can be to themselves to have an account like this, but there are many things that come into play when using this account. One thing that a lot of business owners would like to do is to request a hard copy of their merchant accounts and the statements that go along with them.
The reason you might need or want a hard copy of payment processing and statements is to check payments that have gone through. If you are unsure that a customer’s credit card went through payment, the hard copy statement enables you to use this as proof that the payment did not get processed. Also, you might have customers who have found that they were double-charged for something and the hard copy can be used to see if they are right in their assumptions. Getting a hard copy of your merchant account statements can help in a variety of different ways for you.
The best way for you to get this type of statement is to contact the company you have the account with. The company should be able to either mail, email or fax the statement to your home or office. You will then be able to take a good look at the statement to ensure that payment processing has been going through smoothly. The hard copy of this statement can also be used in a court of law in case you are being sued or are suing someone for a payment that has not yet gone through.
Most companies will allow their customers to receive hard copies of these statements, but you have to first contact the company to see what they can do for you. You will find that the entire process is quick and easy, enabling you to get your statement in a convenient manner that allows you to take care of business. It might also be a good idea for you to request frequent hard copy statements from your merchant account company. You can keep these statements on file in the future for when you need to take a look at them. Payment processing and merchant accounts can be easily taken care of if you have a hard copy of the statements your customers have paid.