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Mistakes That Merchants Make When Choosing a Credit Card Processor

Every business can benefit from being able to accept credit cards as people these days use them to make many of their transactions. However, choosing the right credit card processor is not exactly as easy as it sounds, and many merchants end up making costly mistakes by going with the wrong company. The following are pitfalls that people should avoid when they are deciding on a merchant account for their business.

Choosing Based on Price

Business owners are constantly trying to reduce their costs as much as they can while still getting the same quality of service. Unfortunately, the lowest prices for processing credit card payments are generally offered by smaller, less established companies. While this may seem to be fine, it pays off in the end to go with a credit card processor that has an established reputation as newer or smaller companies may not have the capabilities to keep customer information safe. This can be a very serious issue, and it may even end up with merchants being held at fault if customer data is stolen.

In addition, less established companies are much more likely to charge hidden fees, and this can make a huge difference in the amount that merchants pay every month. Going with a company that has a good reputation and has been in the field for many years will also allow people to check reviews and see what others have to say about them before signing up for service.

Not Getting the Right Features

Many people make the mistake of assuming that certain features will be included in their credit card processing agreement by default. In reality, this is often not the case, and merchants may end up having to pay extra in order to get the type of functionality that they need. Business owners should think about whether they will need to process online or mobile payments or store customer data so that they can make recurring purchases without having to give the company their information multiple times. It is always best to ask a credit card processor about this before a person signs up for one of their merchant accounts.

Not Asking About Cancellation Policies

Many of the less scrupulous credit card processors will charge exorbitant fees to cancel an account. Business owners should always be sure to ask about a company’s cancellation policies to avoid being hit with a large bill when they decide that the service is not for them.



It took me a while to decide who I wanted to settle with to handle all of my credit card transactions because every company wants to make it sound like they're offering you the best rates. was able compare and beat all of the other offers I received. They were also able to provide me the fairest price on my EMV-compliant terminal. My sales representative and the support team were there to assist every step of the way. Ultimately, I'm looking forward to a long term relationship with this company.

Roland Tran from the Hong Kong Kitchen

It is a pleasure dealing with these folks. Their pricing is fair, their statements are understandable and their employees are knowledgeable and friendly.

John MacMillian from the Great Lakes Baking Company

The service was very professional, my sales person (Steven B.) was very well versed in the product and most helpful in getting our company set up to accept credit cards via my cell phone. Their rates are some of the lowest on the market and their service is unparalleled. I will recommend them to anyone requiring a credit card processing service.

Michael Harper from Deluxe Auto Body

Jonathan C. is wonderful to work with. He is very helpful, accommodating and resolves any issue quickly. It is hard these days to find someone who gives great customer service, but I can say, Jonathan is the best! I would not hesitate to recommend him to any business owner and to assist you in helping to grow your business.

Linda Garner from Regali Da Forno

I called indecisive about getting a device, but speaking to your Sales Consultant completely settled me. He was very professional, knowledgeable and patiently walked me through the process. He always responded to my voicemails and answered all my questions. After I received my merchandise, he called following up to ensure that I had received it. Customer service I would say is 5 stars. Stellar! Thanks Credit Card Processing, I will definitely recommend you.

Sarah Morgan from Vision International Ministries
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