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Gaining Customers Trust for Their Credit Card Information

If you run a company and accept credit card payments, you will struggle to gain customer’s trust. Think about it, a credit card is an important tool for most consumers. When they see famous cases about people who had their identities stolen, clients often become fearful of using their credit cards. To avoid issues, a company owner will want to quell their fears. With this in mind, here are three tips to help your customers trust you with their credit card information.

Website: Without a doubt, when running a website, one will want to take the time to show off their security. For starters, with credit card processing and merchant accounts, one can accept payments quickly and without any issues. However, to take this further, an entrepreneur needs to use an SSL certificate and show it off. Not only that, within the website, one should explain, in detail, how they process the information of clients. When doing so, not only will the company avoid causing frustration, but people are likely to use the site without fear or trepidation. Remember, when online, it’s hard to please customers, and one must go out of his or her way to show off the security of the site.

Employees: When clients come to a place, they expect that the employees will look decent and work hard. Now, it’s not a problem if workers have tattoos or piercings. However, to avoid any issues, one should train their employees on proper credit card terminal usage. For starters, an employee should know that he or she should not leave the card out of sight. Not only that, when taking in the credit card, one should complete the transaction and hand the credit card back to the client. When doing so, the credit card processing process will not hit any bumps.

Solid customer service reputation: Finally, believe it or not, when looking to use a merchant account wisely, one will want to give solid customer service. When clients are happy with the overall product and service, they will trust the company more. Then, when dealing with credit card processing, the client will happily wait while the employee runs the credit card.

With these three tips, one can avoid most problems with clients regarding their credit cards. Simply put, people are often fearful of the process, and it’s up to the company to quell any of those fears quickly.



It took me a while to decide who I wanted to settle with to handle all of my credit card transactions because every company wants to make it sound like they're offering you the best rates. was able compare and beat all of the other offers I received. They were also able to provide me the fairest price on my EMV-compliant terminal. My sales representative and the support team were there to assist every step of the way. Ultimately, I'm looking forward to a long term relationship with this company.

Roland Tran from the Hong Kong Kitchen

It is a pleasure dealing with these folks. Their pricing is fair, their statements are understandable and their employees are knowledgeable and friendly.

John MacMillian from the Great Lakes Baking Company

The service was very professional, my sales person (Steven B.) was very well versed in the product and most helpful in getting our company set up to accept credit cards via my cell phone. Their rates are some of the lowest on the market and their service is unparalleled. I will recommend them to anyone requiring a credit card processing service.

Michael Harper from Deluxe Auto Body

Jonathan C. is wonderful to work with. He is very helpful, accommodating and resolves any issue quickly. It is hard these days to find someone who gives great customer service, but I can say, Jonathan is the best! I would not hesitate to recommend him to any business owner and to assist you in helping to grow your business.

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I called indecisive about getting a device, but speaking to your Sales Consultant completely settled me. He was very professional, knowledgeable and patiently walked me through the process. He always responded to my voicemails and answered all my questions. After I received my merchandise, he called following up to ensure that I had received it. Customer service I would say is 5 stars. Stellar! Thanks Credit Card Processing, I will definitely recommend you.

Sarah Morgan from Vision International Ministries
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