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Are Credit Card Processing Online Reviews Always Trustworthy

Are you looking for online reviews to help you determine which providers of merchant accounts or credit card processing companies are worth using? If so, you should be wary of trusting everything that you see or read online. Why is it important to scrutinize everything that you read online?

Some Reviews Are Paid For

A provider of merchant accounts or a credit card processing company could pay someone to write a positive review about the services that the company offers. Conversely, a company could pay someone to write a negative review about their competition. This means that you are reading nothing more than what someone was paid to write and that you aren’t getting a true indication of what the company can provide to its customers.

Testimonials Could Be Created by the Company Itself

It’s possible that a company could make up a quote and put a stock photo of a person next to it. While unethical, it isn’t necessarily illegal to do so. Therefore, you can’t assume that a testimonial is an accurate representation of the company even if you see a picture of a person associated with the testimonial being given. To confirm what you are reading, you may be able to actually talk to those who have offered their testimony or talk to consumer groups that may know how worthwhile a company may be.

Why Would Companies Create Fake Reviews or Pay for Bad Reviews?

Companies will often pay people to write bad reviews about their competition with the hope that those words are the first thing that comes up about the competition on search engines. Research indicates that the first search result that comes up is the one that is most likely to be read and clicked on. If a company does not make a good first impression, a customer is likely to go elsewhere. The process of writing bad reviews about the competition is referred to as negative SEO.

Never assume that a review that you have read online is accurate. It is too easy to pay someone to write a review or for a company to pose as a customer writing a review that serves that particular company’s agenda. Therefore, a positive review should only be viewed as part of the vetting process before spending money with any particular organization.



It took me a while to decide who I wanted to settle with to handle all of my credit card transactions because every company wants to make it sound like they're offering you the best rates. was able compare and beat all of the other offers I received. They were also able to provide me the fairest price on my EMV-compliant terminal. My sales representative and the support team were there to assist every step of the way. Ultimately, I'm looking forward to a long term relationship with this company.

Roland Tran from the Hong Kong Kitchen

It is a pleasure dealing with these folks. Their pricing is fair, their statements are understandable and their employees are knowledgeable and friendly.

John MacMillian from the Great Lakes Baking Company

The service was very professional, my sales person (Steven B.) was very well versed in the product and most helpful in getting our company set up to accept credit cards via my cell phone. Their rates are some of the lowest on the market and their service is unparalleled. I will recommend them to anyone requiring a credit card processing service.

Michael Harper from Deluxe Auto Body

Jonathan C. is wonderful to work with. He is very helpful, accommodating and resolves any issue quickly. It is hard these days to find someone who gives great customer service, but I can say, Jonathan is the best! I would not hesitate to recommend him to any business owner and to assist you in helping to grow your business.

Linda Garner from Regali Da Forno

I called indecisive about getting a device, but speaking to your Sales Consultant completely settled me. He was very professional, knowledgeable and patiently walked me through the process. He always responded to my voicemails and answered all my questions. After I received my merchandise, he called following up to ensure that I had received it. Customer service I would say is 5 stars. Stellar! Thanks Credit Card Processing, I will definitely recommend you.

Sarah Morgan from Vision International Ministries
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